Returns

Rules for All Other Products
We accept returns or exchanges within 30 days of purchase (i.e., the date listed on your receipt). Products cannot be returned or exchanged after 30 days from the date of purchase.

All products must be returned to Voltis™ in original condition. You may incur charges for ordinary wear and tear or damage caused by improper use, misassembly, missing parts, or accidents.

If a refund or replacement is required due to product quality issues, we will cover the cost of return shipping and restocking.

If you need to return or exchange for personal reasons(e.g.,subjective willing, human damaged, incorrect address input) ,you will be responsible for the cost of return shipping and restocking fees (15% of item original price) in Voltis sole discretion based on the nature and condition of the product being returned or exchanged, as well as any other terms of Voltis policies.

Procedure to Place a Return or Exchange
1. To place a return or exchange, reach out to Voltis™ at Cgltech15@gmail.com. We will reply to you as soon as possible. If the request for a return or exchange does not comply with the terms above, Voltis™ will not authorize the return or exchange. If you do not contact us first and you return the product without Voltis express authorization, we will not be responsible for the loss of goods, and we will not authorize a refund.

Please send the product back to us as required. To avoid any extra charges, please include all original packing materials, manuals, complimentary gifts, and accessories with the product.

Once your return or exchange is received, we will send you an email to notify you that we have received your returned item. We will also inspect the item and notify you if your request to return or exchange the item was ultimately approved or denied. This assessment will be done in Voltis sole discretion based on the condition in which the item was received and any other terms of Voltis policies. If everything checks out, we will send out your expected exchange of goods or refund within 3-5 business days. Please note: You will receive the refund in the original form of payment in approximately 5-7 business days.

If you have any questions or would like assistance with your return or exchange, please contact our customer service at Cgltech15@gmail.com, and we will reply to you as soon as possible.